Scenario 1:
A prank or an accident releases concentrated acid in a chemistry lab. You're in charge of campus safety, so you notify people on campus to avoid the chemistry building. Job done, right?
Maybe. But maybe not.
Worried parents call, frantically asking for the whereabouts of their child!
If you had sent the notification alert as a 2-way message, asking if the recipients were safe, you could just look at the report from the alert and find the child's status.
This, of course, is a very mild scenario.
Scenario 2:
There are reports of gunfire at a lecture hall. You have the ability to send a text message to the entire student body, but merely sending a message out does not help you address the attack. What if you could receive information from all the students, faculty & staff? What if instead of just texting "Shots fired in Hanes Hall. Keep clear," you could text "Shots fired in Hanes Hall. Reply if you have additional info. Give your location!"
If you needed logistical information from someone who was in trouble, you would be able to do that as well.
This is why Hyper-Reach (http://hyper-reach.com) has introduced the first 2-way SMS messaging solution for emergency notification. One-way communication was adequate in the last century, but why limit the most valuable sources of information you have - the eyes and ears on the ground?
Monday, December 21, 2009
Wednesday, December 2, 2009
How an H1N1 Hot-Line Helps in Multiple Ways
The prospect of 9-1-1 centers and health departments being short-staffed at a time when they have the highest volume of incoming calls is the very real and likely effect of an H1N1 outbreak. Staff members are just as likely to get the virus as anyone else.
See how Wayne County, NY is using an H1N1 hot line to reduce this problem dramatically. They also get an added benefit of being able to track outbreaks and the demographics of the affected population.
"The amount of calls to the WCPH department has decreased significantly,” said Diane M. Devlin, RN, Director of Public Health for Wayne County.
See how Wayne County, NY is using an H1N1 hot line to reduce this problem dramatically. They also get an added benefit of being able to track outbreaks and the demographics of the affected population.
"The amount of calls to the WCPH department has decreased significantly,” said Diane M. Devlin, RN, Director of Public Health for Wayne County.
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