With input from some people in the industry, I'm putting together an index of topics that I or other respected people will cover in the next few posts. Yes, I know you may be questioning the claim that I am a respected or even respectable, but please bear with me on that count!!!
Topics:
Emergency Notification for different industries
In here, we will explore the features that any ENS needs, and the features that are specific to particular kinds of customers. For example, a SWAT or HazMat team some particular features that would be irrelevant to a K-12 school district. The kinds of customers we will explore are: Municipal emergency communications, Higher Education, K-12, Business Continuity/Disaster Recovery.
CAP - The Common Alerting Protocol: What is it? Should you care?
The Common Alerting Protocol is a communication protocol that was developed over the last 6 years which is designed to enable many, many different forms of alerting systems to inter-operate. For example, a television station could have a CAP listener that displays an alert message along the bottom of the screen. A telephone notification system could also be triggered by the same CAP message. Thus, the theory is that a single CAP enabled system can cause alerts to be sent to phones, sirens, TV, radio, etc. Life differs in practice.
RFP - Request for Proposal - what you should ask, what you should beware of
Most large organizations (public or private) that purchase an ENS go through an RFP process, in which someone or some group is tasked with the job of creating an RFP, several vendors are solicited to respond, and a selection is eventually made. The problems that arise from this process are too numerous to list. We will discuss, based on your industry, what you should be looking for, what you should avoid, and what can cause you great loss.
The Myths of Capacity
Many EN systems boast about their capacity for to make huge numbers of outbound calls. But this can be self-defeating. We will discuss the issues around capacity, how to measure it, and how to determine what you are really getting for your ENS dollar.
In the meantime, if you have any topics you would like discussed, please comment on this Post and I will respond as soon as possible.
Samuel Asher
President, Asher Group
http://ashergroup.com
http://hyper-reach.com
http://campus-reach.com
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